Southerly Club / help
A little guidance.
Collection information, sizing and order questions, in one place.
What do the product images show?
Clothing imagery shows pre-production design concepts. Campaign imagery is AI-generated. These images are not finished garment photographs.
Where can I find sizing information?
Confirmed measurements and fit guidance will be added after physical samples have been reviewed.
Where do I find materials and care details?
Confirmed composition, care and origin details will be added after supplier and sample evidence has been reviewed. Please check the individual product description.
How do I check delivery information?
Read the shipping policy for delivery information. Confirmed processing and dispatch timeframes for these design concepts are still awaiting confirmation.
Read the shipping policy or ask about delivery before ordering.
How do I ask about a return?
Email southerlyclub.au@gmail.com with your order number and a description of the issue. Please follow the instructions in the existing returns policy before sending an item back.
How can I ask about an order?
Contact the club and include your order number if you have one.